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The refurbishment package restores your piece of V by Laura Vann back to its original sparkling state of newness and covers:
Replacing missing stones
Remodelling misshapen items
Re-plating jewels to their original sparkling gold or silver state
Free postage there and back to any UK address
Full clean of all stones and crevices
Simply purchase the product "Refurbishment Service" from our website and as soon as we receive your order, we'll email a pre-paid postage label for you to use when sending your item to us.
In the interests of the environment we accumulate as much stock as we can before sending stock back to our workshop. We therefore advise that returning your restored item may take up to 10 weeks, however quite often items can arrive with us sooner (but rest assured no later)!
Please note this service is only available to UK customers at present and covers the refurbishment of one Sterling Silver piece from the V By Laura Vann collection.
All orders are shipped via Royal Mail from our UK studio using either Tracked 24, Tracked 48, Next Day Guaranteed (Special) or International Delivery services. Due to the current COVID-19 outbreak, please refer to royalmail.com to check the latest advised internaitonal delivery times. Please note, we advise to allow 3-4 weeks for delivery of our diamond wedding and engagement rings to UK customers as they are made to order.